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Salaries for positions in the Commerce work area

Salaries range for person working in Croatia in Commerce is typically from 6,463 HRK (minimum salary) to 13,687 HRK (highest average, actual maximum salary is higher).

This is the total monthly salary including bonuses. Salaries vary drastically among different job positons. If you are interested in the salary of a particular job, see below for salaries for specific position.

Net monthly salary in category Commerce
Salaries may vary by position, the value given is indicative.
80% of people earn:
6,463 - 13,687 HRK
10% earn less lthan 6,463 HRK
10% earns more than 13,687 HRK
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Salaries in the survey are expressed in net.

Based on the MojaPlaca.hr salary survey, 80% of people in the Commerce category in the Croatia earn between 6,463 HRK and 13,687 HRK monthly net.

10% of employees earn less than 6,463 HRK and 10% of people earn more than 13,687 HRK.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.
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List of positions in the Commerce category and their job descriptions

Job position
Description of job position
Salary range
Account Manager
  • Responsibility for the sale and presentation of products or services of the company.
  • Market research and monitoring of competitive activities.
  • Reaching out to potential clients with business offers and creating new business contacts.
  • Providing guidance in selecting the appropriate solution according to defined, individual client requirements and needs.
  • Maintaining regular telephone and e-mail communication with clients.
  • Organising and conducting business meetings.
  • Submitting price offers and negotiating the final form of contract terms and conditions.
  • Responsibility for meeting defined business plans and targets.
8,943 - 19,409 HRK
Betting Clerk
  • Exchange and treasury operations.
  • Communication with clients.
  • Maintaining the cleanliness of the space.
7,293 - 11,370 HRK
Business Analyst
  • Gathering information about the market and analysing the needs of customers.
  • Reporting analysis results to your superior.
  • Defining the fields of prospective production and business activities on the basis of market research.
  • Evaluating the results of analyses, designing market segments, short-term and long-term plans.
  • Providing recommendations for the future strategy.
8,838 - 19,107 HRK
Buying Agent
  • Responsibility for selecting, the composition, and the final price of ordered goods and services.
  • Monitoring the market, current trends, and competitors' activities.
  • Searching and contacting new suppliers, obtaining preliminary information on the quality, price, and possible delivered quantities.
  • Managing sales negotiations with potential suppliers, negotiation, and agreement on contractual terms and conditions.
  • Analysing price offers, concluding supplier contracts, and placing orders.
  • Preparing flyers and similar activities aimed at supporting sales.
  • Securing the settlement of claims.
7,911 - 12,756 HRK
Car salesman
  • Engaging with customers to understand their automotive needs and preferences.
  • Demonstrating vehicle features and benefits to potential buyers.
  • Providing information on financing options, warranties, and after-sales services.
  • Building and maintaining relationships with customers to encourage repeat business.
  • Negotiating sales agreements and closing deals effectively.
  • Keeping up-to-date with industry trends, product knowledge, and market conditions.
  • Collaborating with the sales team to meet and exceed sales targets.
  • Conducting follow-up calls and emails to ensure customer satisfaction post-sale.
  • Maintaining accurate records of sales activities and customer interactions.
  • Participating in promotional events and marketing campaigns to attract new customers.
  • Ensuring compliance with company policies and legal regulations in all sales transactions.
  • Handling customer inquiries and resolving issues in a timely and professional manner.
7,632 - 13,698 HRK
Cashier
  • Recording of shopping items in the cash register.
  • Cancellation of incorrectly charged items.
  • Checking the price and nature of charged items.
  • Accepting cash in domestic and foreign currency, meal tickets, shopping vouchers and payment cards; issuing cash for the purchase made.
  • Selling complementary goods in the vicinity of the cash desk.
  • Performing sensory control of received banknotes and vouchers, complying with internal guidelines and safety procedures.
  • Responsibility for the cash in the cash register, recounting and delivering of the daily receipts.
  • Maintaining a clean and tidy workplace.
6,118 - 10,036 HRK
Complaints Department Clerk
  • Handling complaints from customers to their general satisfaction.
  • Issuing goods under complaint to customers.
  • Carrying responsibility for goods returned by customers.
  • Informing customers about their complaint rights.
  • Communicating with suppliers.
  • Analysing causes of complaints.
  • Keeping records of complaints received and handled.
6,080 - 11,490 HRK
Customer Relationship Manager
  • Leadership over the key account department.
  • Proactively leads the business’s strategic account planning processes and develops performance objectives, sales targets, and critical milestones for weekly/monthly/annual periods.
  • Leads the department in assessing, clarifying, and validating consumer needs on a regular basis.
  • Is accountable for the achievement of the department’s assigned targets for profitable sales volume and achievement of the business’s overall objectives
  • Develops and maintains healthy relationships with senior managers for all key accounts in order to guarantee their smooth execution.
  • Gathers data and information both from his own initiatives and from junior key account management compiling it, analyzing it, and creating formal reports and presentations that will be used collaboratively with senior key account management
  • Formulation of decisions and strategies.
9,486 - 17,887 HRK
Deputy shop manager
  • Independently managing the store during the absence of the store manager.
  • Leading and motivating colleagues.
  • Supporting and coordinating the personal development of colleagues.
  • Organizing, accompanying and developing employees during their on-the-job training period, as well as during the performance of their day-to-day work.
  • HR planning.
  • Responsibility for process optimization, for the analysis and planning of indicators and for checking documents.
  • Preparation, implementation and management of stock-taking.
  • Responsibility for leading and organizing a specific work shift.
  • Handling paperwork related to the operation of the store.
  • Ordering goods with the aim of ensuring their availability.
  • Influencing both the visual appearance of the retail space and customer satisfaction.
7,452 - 14,579 HRK
Distribution Clerk
  • Drawing up marketing schedules.
  • Ensuring contact with customers and keeping their records.
  • Monitoring marketing costs and prices.
  • Coordinating the marketing with other sections in the company.
  • Ensuring the marketing of products, services and goods to a company pursuant to the requirements of customers and the needs of the company.
5,651 - 13,705 HRK
E-Commerce Specialist
  • Monitoring and analysing the behaviour of visitors and customers of an online store.
  • Collecting comments regarding changes in the functionality and user interface.
  • Proposing changes to enhance the functionality and user interface to the superior.
  • Dealing with persons interested in using the services of the Internet store.
6,743 - 13,268 HRK
Junior Sales Representative
  • Responsibility for the presentation and sale of a selected range of products and services, or for the sales within the entrusted region.
  • Identifying potential customers on the basis of specified criteria.
  • Maintaining good relations with new and existing customers.
  • Identifying customers’ needs.
  • Responsibility for the fulfilment of personal sales plans.
  • Processing reports on sales results.
6,887 - 12,552 HRK
Key Account Manager
  • Building and maintaining business relationships with selected key clients.
  • Identification of potential key clients on the market and their progressive acquisition.
  • Participation in preparing sales plans.
  • Responsibility for meeting defined sales goals and financial results.
  • Monitoring the activities of competitors, the situation on the market, and the completion of market analysis.
  • Preparing and holding client presentations.
  • Representing and presenting the company at business meetings in line with corporate strategy.
  • Completing price calculations, negotiation of contractual terms and conditions.
10,164 - 20,592 HRK
Kitchen Designer
  • Collaborating with clients to understand their kitchen design needs and preferences.
  • Creating functional and aesthetically pleasing kitchen layouts using design software.
  • Selecting appropriate materials, colors, and finishes for cabinetry, countertops, and appliances.
  • Providing clients with detailed product information and recommendations to enhance their kitchen experience.
  • Preparing and presenting design proposals, including 3D renderings and samples.
  • Ensuring compliance with safety and building regulations in kitchen designs.
  • Managing the project timeline from concept to installation, coordinating with contractors and suppliers.
  • Maintaining up-to-date knowledge of current trends in kitchen design and technology.
  • Building and nurturing relationships with clients to encourage repeat business and referrals.
  • Conducting follow-ups with clients post-installation to ensure satisfaction and address any concerns.
  • Assisting in the showroom by displaying products effectively and maintaining an inviting atmosphere.
  • Training and mentoring junior design staff in best practices and customer service techniques.
7,060 - 13,645 HRK
Online shop administrator
  • Overseeing the daily operations of the online shop, ensuring a smooth customer experience.
  • Managing product listings, including adding new products, updating descriptions, and optimizing images.
  • Monitoring inventory levels and coordinating with suppliers to restock items as needed.
  • Processing customer orders and ensuring timely fulfillment and shipping.
  • Handling customer inquiries and resolving issues via email, chat, and phone in a professional manner.
  • Implementing promotional strategies and marketing campaigns to drive online sales.
  • Analyzing sales data and website traffic to identify trends and improve performance.
  • Collaborating with the marketing team to enhance the online presence of the shop.
  • Maintaining accurate records of sales, returns, and customer interactions.
  • Ensuring compliance with e-commerce regulations and standards for online sales.
  • Utilizing e-commerce platforms and software to streamline operations and improve efficiency.
  • Providing regular reports on performance metrics and suggesting improvements.
  • Assisting with the development and maintenance of the online shop’s user interface for optimal customer engagement.
6,962 - 13,336 HRK
Product Marketing Manager
  • Creating business solutions, processes and business models.
  • Processing technical and price proposals.
  • Designing and implementing measures for development.
  • Promoting the sale of products with respect to technical and procedural aspects and relations with suppliers.
  • Managing the relative technical and commercial documentation.
  • Analysing market conditions, processing the results of market analysis, providing regular reports on the results and their presentation.
  • Cooperating with business and technical section of the company.
  • Representing the company in meetings with business partners and other entities.
9,154 - 23,756 HRK
Promotional Assistant
  • Conducting daily product promotions, night promotions, promotions in shopping malls, sponsorships, various events (music / sports).
  • Informing (potential) customers.
  • Product presentation.
5,937 - 13,231 HRK
Retail Store Manager
  • Ensuring the smooth operation of a point of sale/shop.
  • Responsibility for sales results and for meeting defined financial plans.
  • Ordering goods and services depending on the balance of stocks and other circumstances.
  • Hiring and training new staff.
  • Managing, motivating, and evaluating staff, developing their professional skills and abilities.
  • Completing a roster for work shifts, assigning work activities within the shop.
  • Supervising the quality of goods and services provided to customers.
  • Receiving complaints from customers, resolving claims pursuant to the valid legislation and internal regulations.
  • Collecting daily revenues and securing their proper turnover.
  • Performing regular, ongoing and spot inventories of goods in stock.
  • Managing all the required documentation and other materials for payroll purposes.
7,331 - 13,494 HRK
Sales Consultant
  • Answering customers' questions about products, prices, availability, product and service uses.
  • Analyzing market conditions in order to determine optimum service to clients.
  • Reading corporate reports and calculating ratios to determine the best prospects for profit.
  • Negotiating details of contracts and payments, preparing sales contracts and order forms.
  • Preparing drawings, estimates and bids that meet specific customer needs.
  • Recommending products to customers based on customers' needs and interests.
  • Assisting and advising customers in choosing services.
6,452 - 11,936 HRK
Sales Engineer
  • Establishing new, and maintaining existing, long-term relationships with customers.
  • Providing pre-sales technical assistance and product education.
  • Making technical presentations and demonstrating how a product meets client needs.
  • Handling technical documentation, preparation of required technical information on products and systems, help with the preparation of contracts from the technical point of view.
  • Managing and interpreting customer requirements.
  • Negotiating tender and closing sales by agreeing terms and conditions.
  • Meeting regular sales targets and coordinating sales projects.
  • Liaising with other members of the sales team and other technical experts.
  • Providing training and producing support material for other members of the sales team.
  • Offering after-sales support services.
  • Helping with the design of custom-made products.
9,772 - 21,541 HRK
Sales Officer
  • Communication with the company's suppliers and customers in mother and foreign languages.
  • Completion of price offers based on customer requirements.
  • Administration of created and cancelled orders.
  • Entering information into the computer system.
  • Preparing the materials used for accounting.
7,414 - 12,552 HRK
Sales Representative
  • Looking for potential clients within an assigned region.
  • Presenting and promoting goods or services.
  • Monitoring the stock levels of goods at different locations and accepting orders.
  • Providing professional advice to customers and resolving claims.
  • Performing supporting marketing activities at facilities.
  • Monitoring the market, current trends, and competitors' activities.
  • Responsibility for the fulfilment of a personal sales plan.
  • Reporting sales results to a direct superior.
7,685 - 15,152 HRK
Sales coordinator
  • Co-ordination of the sales team by managing plans, storing important documents and communicating relevant information.
  • Ensuring the adequacy of equipment or materials related to sales.
  • Responding to customers' complaints and providing post-sales support on demand.
  • Monitoring financial data and sales team goals and co-ordinating the activity of sales people.
  • Communicating with partners with the goal of maintaining existing and creating new business relationships.
8,220 - 14,775 HRK
Senior Sales Representative
  • Responsibility for a professional presentation and the sale of products to key customers within the entrusted region.
  • Responsibility for increasing the sales of goods and services within the entrusted region.
  • Identifying potential customers on the basis of specified criteria.
  • Maintaining a privileged relationship with key customers.
  • Identifying and analysing customer needs.
  • Responsibility for the fulfilment of personal sales plans.
  • Selecting, training, coordinating, motivating, and evaluating subordinate sales representatives.
  • Processing and analysing reports on the sales results.
8,152 - 16,516 HRK
Shelf Stacker/Merchandiser
  • Placing products on shelves and in secondary points of sale locations.
  • Checking the state and quantity of goods on the shelves in the store and in the warehouse.
  • Repositioning and arranging goods at points of sale to increase their marketability.
  • Checking the expiry dates, removing expired goods from shelves.
  • Verifying prices of displayed goods, competitive price monitoring.
6,954 - 11,302 HRK
Shop Assistant
  • Addressing potential customers with the goal of offering and promoting the sale of merchandise and/or services.
  • Customer service and demonstrating selected products.
  • Collecting cash and non-cash payments.
  • Issuing receipts for purchased goods and warranty sheets.
  • Placing products on shelves and in other points of sale locations.
  • Responsibility for the proper marking of the price and name of the merchandise.
  • Securing merchandise against theft or damage.
  • Participating in regular inventory activities.
  • Maintaining cleanliness and order on the worksite.
  • Responsibility for the cash in the cash registers.
6,088 - 10,420 HRK
Shop Window Decorator
  • Makes a conceptual sketch of the final look of a shop window or stand.
  • According to the basic idea, he makes a color sketch and a model that shows the final look of the space with all the elements.
  • Formats accompanying texts and product information and then processes them using a computer or manually.
  • Designs flyers, posters, advertisements, banners, sales catalogs and packaging.
  • Makes financial plans for its field of work, seeks the best offers for the execution of works related to the listed jobs, and supervises the execution of works in accordance with its ideas.
6,532 - 11,897 HRK
Store Department Manager
  • Organising work activities and assigning tasks within the entrusted shop department.
  • Leading and motivating a team of employees.
  • Securing the timely and proper unloading and pricing of goods.
  • Stock level monitoring.
  • Communicating with suppliers and stocks of goods ordering.
  • Completing analyses of sales in the entrusted department.
  • Proposing marketing activities focusing on promotion.
  • Receiving complaints from customers and resolving claims.
7,286 - 13,856 HRK
Telemarketer
  • Presenting portfolios of products and services to customers via phone.
  • Active contacting of clients via phone.
  • Acquiring new customers, building and maintaining existing business relationships.
  • Providing telephone advice for potential and existing clients.
  • Supporting the business activities of the company.
6,743 - 12,605 HRK
Visual merchandiser
  • Developing and implementing visual merchandising strategies to enhance the shopping experience and drive sales.
  • Collaborating with the marketing team to create visually appealing displays that align with brand identity and seasonal promotions.
  • Analyzing customer behavior and sales data to optimize product placement and presentation within the store.
  • Designing and constructing in-store displays, signage, and promotional materials to attract customer attention and encourage purchases.
  • Conducting regular store visits to assess the effectiveness of visual merchandising efforts and make necessary adjustments.
  • Training and guiding store staff on visual merchandising standards and best practices to ensure consistency across locations.
  • Maintaining an organized inventory of visual merchandising materials and coordinating the procurement of necessary supplies.
  • Staying updated on industry trends and competitor activities to continually innovate and enhance visual merchandising strategies.
  • Collaborating with cross-functional teams, including product development and sales, to ensure cohesive branding and messaging.
  • Monitoring and reporting on the performance of visual merchandising initiatives, providing insights and recommendations for improvement.
7,761 - 14,835 HRK

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